Acuity Scheduling
Acuity offers a BAA for eligible accounts, but the scheduler is suitable for PHI only after notification, calendar, access, and integration controls are …
Read the verdictOfficial-source vendor reviews
Software does not become HIPAA compliant because a pricing page says “secure.” A medical practice needs to know whether the vendor will sign a Business Associate Agreement (BAA), which plan and products that agreement covers, and what settings must be changed before protected health information enters the system.
This directory checks those details against official vendor sources only: product documentation, help centers, trust pages, legal terms, and published BAA guidance. Each review links to its sources and shows when the facts were last verified. If a vendor does not currently publish a clear answer, we do not fill the gap with a guess.
A conditional verdict means the tool can fit a compliant workflow only within documented limits. The BAA may require a specific paid plan, apply to only part of a suite, depend on a healthcare configuration, or require you to keep PHI out of certain features. Even a positive verdict is not a certification of your practice. Your contract, account settings, staff access, connected apps, and actual data flow still matter.
Use these reviews to narrow your vendor questions, then confirm the current terms with the vendor and the people responsible for your legal, privacy, and security decisions.
Acuity offers a BAA for eligible accounts, but the scheduler is suitable for PHI only after notification, calendar, access, and integration controls are …
Read the verdictCalendly's terms prohibit PHI in Customer Data, so its booking flow is not suitable for appointment reasons or other health details.
Read the verdictOnly specific HIPAA-eligible ChatGPT offerings and functionality can be covered by an OpenAI BAA; ordinary consumer use is outside that path.
Read the verdictConstant Contact offers a standard BAA on request, but its documented healthcare use is narrow and excludes sensitive PHI from the account.
Read the verdictDocuSign offers a BAA for eligible eSignature customers, but PHI use depends on the contracted products and document, recipient, email, and retention …
Read the verdictDoxy.me offers a BAA even on its Free plan and provides a healthcare-specific telemedicine workflow, with practice controls still required.
Read the verdictDropbox offers a BAA for certain team plans and can store PHI after the agreement is in place and the team account is configured appropriately.
Read the verdictFormstack offers a BAA and healthcare form setup, but the contracted account, form security, notification method, users, and integrations must be verified.
Read the verdictGoogle does not offer a BAA for Google Analytics and instructs regulated entities not to send it PHI or deploy it on HIPAA-covered pages.
Read the verdictGoogle Drive is included under Google's Workspace BAA for eligible managed organizations, but consumer accounts and third-party apps are outside that path.
Read the verdictGoogle Forms can handle PHI only through a managed Google Workspace or Cloud Identity account with Google's BAA accepted and covered services configured …
Read the verdictGoogle Meet is included under Google's Workspace BAA for eligible managed organizations, but consumer accounts and third-party add-ons are outside that path.
Read the verdictGravity Forms can sit inside a protected WordPress workflow, but the host and every service that stores or receives submissions determine the actual data …
Read the verdictHubSpot permits PHI in specific Enterprise Sensitive Data services after the customer accepts its BAA, with important feature and field limits.
Read the verdictJotform offers a BAA on Gold and Enterprise plans and can handle PHI when its HIPAA features are enabled and configured correctly.
Read the verdictKlaviyo's policies prohibit customers from submitting health and other sensitive personal data, so the platform should not receive PHI.
Read the verdictMeta's terms prohibit sending health or other sensitive information through its Business Tools, including Meta Pixel.
Read the verdictMicrosoft provides a BAA by default to eligible customers for listed in-scope Microsoft 365 services, with customer configuration still required.
Read the verdictMicrosoft Teams is covered as an in-scope service under Microsoft's BAA for eligible customers, with tenant and workflow configuration still required.
Read the verdictOneDrive for Business is an in-scope Microsoft service under the BAA for eligible customers, but personal accounts and uncontrolled sharing are outside that …
Read the verdictSlack can support internal PHI collaboration on an Enterprise plan after a BAA and implementation of Slack's healthcare requirements and restrictions.
Read the verdictSquare Appointments can be used under Square's BAA when HIPAA-enabled, but the agreement has product boundaries and the booking workflow still needs …
Read the verdictSquare provides a BAA for specified HIPAA-enabled seller services, but excluded Buyer Services and other products require a carefully limited payment workflow.
Read the verdictSquarespace's general website features are not covered by the Acuity BAA and should not be used to collect or store PHI.
Read the verdictStripe should be limited to payment data and a workflow that keeps PHI out of Third Party Data, metadata, descriptions, receipts, and integrations.
Read the verdictTypeform offers a BAA for Enterprise and Growth Custom customers, but the form, account, notifications, and integrations still need review.
Read the verdictWebflow's terms and Acceptable Use Policy prohibit PHI and state that the platform does not offer HIPAA-ready services.
Read the verdictWix offers PHI protection and a BAA on supported site plans when the feature is activated and only compatible apps are used.
Read the verdictWordPress can be part of a protected workflow only when the selected host and every service provider support it under appropriate contracts and controls.
Read the verdictZoom can support PHI on an eligible paid account after the customer executes Zoom's BAA and governs the complete meeting workflow.
Read the verdictNo vendors match those filters.
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